Good morning! This is Link from Link's Co. In this video, we'll walk you through the key steps of our client onboarding process, so you know exactly what to expect as we kick off our partnership.

To get things started, we will kick things off with an initial meeting. This is where we get to know your business, your goals, and any challenges you might be facing. Our aim is to understand how we can best support you.

During this conversation, we talk about what you're hoping to achieve, any challenges you're facing, and how we can help. It's all about laying a solid foundation for our work together.

Next, we'll present a custom proposal tailored to your specific needs. In this proposal, we'll outline our recommended solutions, timelines, and pricing.

We'll walk through everything step by step, ensuring you're comfortable with our plan. This is your opportunity to ask questions and provide feedback, so we can make sure the proposal perfectly fits your needs.

Once we've agreed on the proposal, the next step is signing the contract. This formalizes our partnership and outlines the scope of work, so we can move forward with confidence.

We'll review the contract with you to ensure everything is clear, from what we'll be delivering, to when you can expect it. Once it's signed, we're all set to start the project!

Even after the project starts, we're here for you. Our customer service team will be available to support you every step of the way. We'll regularly check in with you to ensure everything's going smoothly. And if you ever have questions or need assistance, don't hesitate to reach out — we're always here to help!

And that's it! Those are the four key steps we take to ensure your onboarding experience is smooth and successful. We're excited to work with you and can't wait to see what we accomplish together!